According to a recent Gallup poll, only 13% of employees are engaged worldwide. This shows that organizations not just here locally, but around the world are struggling with employee engagement.
Employers are trying to pull out all of the stops to improve company culture to ensure they can recruit—and keep—the best of the best when it comes to their in-house talent.
The following are key steps that you can take to create a more engaged workforce while reducing both employee turnover and customer churn.
Employees with consistently bad attitudes can be extremely destructive to organizational culture. Make your team shine by getting rid of individuals with poor attitudes as soon as possible. The only way you’re going to be able to identify these issues is by conversing and interacting with your employees in both work and social situations.
It’s hard to expect your employees to be engaged in their work when you aren’t. Are you around to interact with your employees, or do you find yourself spending more time without them? If you’re expecting your employees to work late, it’s up to you to be there right there along with them and even offer to bring in dinner and treats as a token of your appreciation.
It’s important to hire people that you respect and that you want to spend time with both inside and outside of work. The reality is that you’ll likely be spending more time with your work family than your actual family so it’s important to do all you can to keep them energized and engaged in the company’s goals and mission.
To promote company culture, it’s important to give your employees goals that are not only attainable, but also attainable in a short period of time. You want your employees to constantly feel like they’re hitting their goals and striving for more. These goals also need to be celebrated among your team to show that everyone is working in tandem.
A large part of an engaged workforce is ensuring that your employees respect you. This means that you treat your employees like much more than just a number and actually get to know them on a personal level. People are much more willing to engage with someone who shares and openly communicates with them as opposed to an executive that spends more time out of the office than in it. Even though you likely feel as though you’ve paid your dues, it’s important for every employee to understand how committed you are to your company as well as to your workforce.
As a leader it’s important to know the type of company that you have and want and manage it accordingly. If you’re always fearful of employees quitting then they will likely never be engaged and won’t look at you as a true leader.
Whether it’s hosting a company party for your overworked team or simply letting your employees know they’re appreciated, it’s incredibly important to manage in such a way that keeps your team focused on your company’s goals.
Show your employees some real appreciation. Have Cold Stone cater an event where we can create treats just as unique and amazing as your staff. Contact us today for details!